Privacy Policy for GotoDirect
Introduction
At GotoDirect, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, and outlines your rights. By using our website, you consent to the practices described in this policy.
Information Collected
We collect personal information from customers to provide and improve our services. This information includes:
- Personal Details: Name, phone number, email address, billing and shipping addresses, and payment information (e.g., credit card numbers).
- Account Information: Username, email address, and password, which allow you to access your account and place orders.
You are responsible for keeping your login details secure and should not share them with any third parties.All information collected from customers is owned by GotoDirect and will not be shared, sold, or rented to third parties except as outlined in this policy. We may use this data to better understand customer behavior and improve your shopping experience.
Promotional Emails Policy
If you subscribe to receive promotional emails, newsletters, or surveys, we will use your contact information to send this content. You may opt out at any time, but even if you do not opt in, we may still send you essential transactional emails, including order confirmations, shipping details, and updates on changes to our policies or services.Additionally, we may obtain customer information from third-party sources for marketing purposes. Any third-party information will be used in accordance with restrictions imposed by the third party.
Account Registration Process
To place an order, you must first complete our New Account Registration form, which requires your phone number, email address, billing address, and shipping address. This information will be used to process your orders and keep you informed about your order status.
Order Placement Process
The information gathered during registration is used in processing orders. This includes financial information such as credit card numbers, expiration dates, and CVV codes. Your financial information will be shared with our merchant bank or authorized third parties for verification and approval during the order process.
We employ modern security measures to protect your data during the transaction process so that you shop with us without hesitation.
Cookies and Tracking Technology
We use cookies to enhance your experience on our website. Cookies are small text files placed on your device when you visit our site, which help us personalize your experience and remember your preferences, such as adding selected products to your cart.
You can disable cookies in your browser settings, but please note that certain features, such as the shopping cart, may not function properly without them. The personal information collected through cookies will not be shared with any third parties. However, third-party partners such as affiliates, manufacturers, and business partners may also use cookies on our site.
Log Files
We collect data such as your IP address and browser type through log files to analyze trends and monitor site performance. This information is not linked to your personally identifiable details and is used solely for improving site functionality.
Information Shared with Third Parties
To process orders and provide services, we share customer data with third-party providers who assist with shipping, tracking, payment processing, and marketing. These third parties are permitted to use your information only for the tasks they are hired to perform and are bound by confidentiality agreements.
In the event of a business change, such as a merger, acquisition, or sale, customer information may be transferred as part of the transaction. However, personal information will continue to be protected according to this Privacy Policy.
Information You Volunteer
If you choose to participate in community sections of our website, such as reviews or feedback, any information you provide, including your username and image, may be made public. We reserve the right to edit or remove any information that violates our policies or interferes with the privacy rights of others.
By posting testimonials, you grant GotoDirect the right to use your statements in marketing materials and other promotional channels. You agree that your testimonial may be used without compensation and may appear on our website, in ads, or through other communication channels. Our company associates, affiliates, partners, or subsidiaries are also allowed to use your posted testimonials in this set policy and in the same manner, however only in relation to their business or websites.
Referral Program
If you refer friends or family to GotoDirect, you may provide their contact information through the "Refer a Friend" section. We will use this information only to send them a one-time email inviting them to explore our services. Rest assured, their information will be kept confidential.
Prohibited Use of Site by Children
GotoDirect’s website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. Purchases on our website are restricted to adults, and individuals under the age of 18 must have a consenting adult present to make a purchase.
External Link Policy
Our website may contain links to external sites. GotoDirect is not responsible for the privacy practices of these third-party sites. We encourage users to read the privacy policies of any external websites they visit.
Change and Review of Information
You can review and update your personal information at any time by visiting the "My Account" section on our website. If you forget your login credentials, you can use the "Forgot Your Password" option or contact our Customer Care team for assistance.
Cancel Email Subscription
If you no longer wish to receive promotional emails, you can unsubscribe at any time by using the "Unsubscribe" option in the emails or by updating your preferences in the "My Account" section.
Changes to Our Privacy Policy
GotoDirect reserves the right to update or revise this Privacy Policy at any time. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:
- Email: [email protected]
- Phone: +1 (888) 203-4073
- Address: 111N, Market Street Suite 373, San Jose, California, 95113, USA